Target Optical - Poor customer servise, worse optical work
I just bought two pairs of prescription glasses from Target, plus I have brought my own frame to get prescription reading glasses since they no longer have the option of buying computer glasses. Any way to make the story short, I am so disappointment and upset because they insist the frames they put on the reading glasses are the same ones I brought in, however they can not explain why this frame doesn't in the original case.
It really pissed me off that they believe people are *** and will not notice if they have made any changes.
My first and last time using their optical services! I lost a pair of frames, they lost a valuable customer who otherwise would have send them a lot of referrals.
Reason of review: Order processing issue.
Monetary Loss: $179.
Preferred solution: Full refund.
Target Optical Cons: When i called to get information, Inexcusable poor customer service.
Location: Palmdale, California
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