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I usually have good experiences with Target optical. But this time was different. I went to get my glasses that are still warrenty fixed for the third time for the same. Each time she gave me the same frame that she still had in stock popped my lenses in, in and out...
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#1240080
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I saw Randolph Toup in Shreveport Louisiana in 2017 for an eye exam. When I called for an appointment a week later I was told he had retired and I could see Vivian Fountaine for concerns I had with contact lens prescribed at my appointment with Dr. Toup. I found this...
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#1210223
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Target Optical - Horrible customer service!!!

Rude associate. Anyone in customer service should not take a job especially in an optical department if they do t like working with the public!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Price Affordability
Product or Service Quality
Product or Service Quality
Reliability
Staff
Value for money
Value for money
Website
#1209657
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I have been with this target optical in Hoover for 10 years. I have always been treat with respect and concern but today took the cake. I call in to ask do they do walk-n. The receptionist(Rita) told me no; however, since I have been attend this place for 10 I knew...
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I didn't like
  • On today
#1204194
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I ordered and paid for one pair of glasses at over $150. They said they would call me when they got in. No phone calls received five weeks later. I was surprised that when I did call they had no record of any transaction. I did however have the receipt. Base on others...
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Anonymous
William

There is always recourse.You give up too easily.But I would recommend that you not try the cheap route with Target.Try a real optician at a real eye center ; better service bu...

#1170719
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My son is dire need of new glasses. He went into the Target Optical in Gainesville, Florida. He was told by an employee that the insurance coverage was minimal. It has been over 3 years since he had new glasses. We waited until today being a business day to contact the...
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2.0
I didn't like
  • Poorest customer service and refusal to help
#1164706
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I ordered and paid for glasses on Dec 9th and was given a receipt date of 12/19 to receive the glasses I purchased. Needless to say, as of today 12/26 I have no glasses and the store manager hopes they will be there sometime this week. Please people- Donate your money,...
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2.2
I liked
  • Exam was thorouh
I didn't like
  • Everything involving the ordering and receiving of the glasses
#1156136
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Target Optical - Horrible
Waited 40 minutes past my appt time to be seen. After ordering contacts and waiting, I discovered a week later they never put in the order! I called back to have order placed through the phone, girl got frustrated with her computer being slow, HUNG UP ON ME, then...
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1.0
#1152925
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Or service at all!! Ordered contacts online at 8am 10/5 for next day delivery. 5 pm. Order has not even been processed. Called the store and customer service (2x). Promised it would be expedited. Order shipped on Saturday 10/7 and missed my required date. Called...
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Anonymous
sscott62170

10/11 and my overnight shipping order is still not delivered. And more customer service fails. I have spent no less than 3 hours on the phone with these dolts. Today's dol...

1.0
#1112461
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Was told my glasses would take 10 days and I would receive a txt bob day eleven I called and was told the glasses had been in delivered to them 8 days prior. No call or text. The most unfriendly worker handed them to me. Did ask if I needed anything else. No are they...
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1.0
#1112250
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