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Target Optical - Worst warranty

Just learned, that my glasses cant be fixed and have to get new ones. Although i have the one year warranty, i still have to pay $ 50 for replacement glasses. What is a warranty good for if you still have to pay? Next time i need new glasses, i will go to Walmart or order online.
1.5
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Atascocita,Texas
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#1397842
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I was preparing for hurricane when I broke my glasses. Went in with my prescription sunglasses and the broken pair and wanted to buy a new pair of glasses. The clerk asked me for my "prescription" and I told her that I don't carry around my prescription and don't even...
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#1353488
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Target Optical - Cheap lenses

Cheap, cheap, cheap lenses and bad customer service after transaction is complete. If you order their preferred lens, which is the only cost effective way, they are extremely thick. Unbelievable how they are still in business.
1.0
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#1327668
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Nothing but attitude & passive aggressive behavior from the counter lady with black hair shaved on the sides.This is your Danvers Ma. location. The optometrist is excellent & personable & was very apologetic on clerks behalf. It is more than I want to type in a note....
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#1300413
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Target Optical - Bad service

Horrible experience ordered blue frames got brown sent them back for correction got a message now saying lenses are scratched. What tye of business are you running?
1.0
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#1293581
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Target Optical - Disappointed

Bought glasses back in September. Nose piece fell off one month later. Then anti glare coating peeling off one lens. Target said I could replace both lenses - but not just one. At my expense. Cheap and poor quality workmanship for lenses. Frames ok so far.
2.0
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Layout of Store
Price Affordability
Product or Service Quality
Reliability
Value for money
#1288979
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I went to Target Optical in Avon Indiana. Had an appointment and still waited almost an hour. They gave me the eye exam and when she put the new prescription for my contacts in I told her everything was blurry! She insisted I try them out. I explained that it was worse...
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2.0
I didn't like
  • Poorest customer service and refusal to help
#1281627
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She told me that she could not help me any further but there was nothing else she could do she had the prescription so bad Costco said you're a doctor must've been drunk she should not have a license I went to Al-Anon optical and she had no problem giving me a...
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#1274899
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Target Optical - An attitude from the manager

I called the Target optical at northlake and Jamie, the manager had a nasty disposition. She began to get an attitude with me and I confronted her about it then she apologized. But the damage had already been done. She needs to adjust her attitude while conducting business with the public.
#1264082
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Target Optical - Horrible experience

They were not honest they told me one date was a week and a half and it turned out after 4 weeks I finally got had enough of their excuses and I'm going to go get my money back
#1240191
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