Product: Target Optical Customer Care Clear all filters (0 of 14 reviews match)
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Target Optical - Horrible customer service!!!

Rude associate. Anyone in customer service should not take a job especially in an optical department if they do t like working with the public!
1.0
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Target Optical Customer Care
#1209657
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I have been with this target optical in Hoover for 10 years. I have always been treat with respect and concern but today took the cake. I call in to ask do they do walk-n. The receptionist(Rita) told me no; however, since I have been attend this place for 10 I knew...
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Product
Target Optical Customer Care
I didn't like
  • On today
#1204194
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He went into the Target Optical in Gainesville, Florida. He was told by an employee that the insurance coverage was minimal. It has been over 3 years since he had new glasses. We waited until today being a business day to contact the insurance company. The insurance...
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2.0
Product
Target Optical Customer Care
I didn't like
  • Poorest customer service and refusal to help
#1164706
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Was told my glasses would take 10 days and I would receive a txt bob day eleven I called and was told the glasses had been in delivered to them 8 days prior.No call or text. The most unfriendly worker handed them to me. Did ask if I needed anything else. No are they...
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1.0
Product
Target Optical Customer Care
#1112250
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We had an eye-check and immediately selected the frame / glasses using our insurance.Never heard back from store even after 6 weeks of ordering. Visited the store after 6 weeks to check what went wrong. Staff realized that the order was never processed and told us they...
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3.6
Product
Target Optical Customer Care
#1102907
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MY HUSBAND AND SON HAD A TERRIBLE EXPERIENCE AT THE 1401 GLADE ROAD, EULESS, TX LOCATION.WHEN MY HUSBAND POSITIONED THE CHOICE OF CONTACT LENSES OR GLASSES TO OUR SON, THE OPTOMETRIST STATED HE WAS THE PARENT. IT WAS A TERRIBLE EXPERIENCE AND IF HE HADN'T ALREADY PAID...
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Product
Target Optical Customer Care
I didn't like
  • Rude optometrist
#1052473
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I had an eye exam and ordered glasses on 4/17/17.I was told I would get a call when the glasses came on. On 4/30/17 I called and was told the glasses were in and they were unable to contact me. I have gotten glasses here before and have been reminded about appointments...
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1.1
Product
Target Optical Customer Care
I didn't like
  • Possible insurance fraud
  • Racism
  • Customer fraud
#1041704
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Target Optical Customer Care Review

They messed up my appointment time then they would not work to try to get me in. Dr. Le obviously did not care.
Product
Target Optical Customer Care
#1033401
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I want to be furious and be reminded every time I put these glasses on...so that I remember to be a better consumer next time. I want them to know that when people notice I am wearing glasses, I will use as opportunity to tell them about how bad Target Optical was to...
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1.0
Product
Target Optical Customer Care
I didn't like
  • Sales pressure
#1026639
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Target Optical Customer Care Review

Rude customer service. Doctor leaves before seeing scheduled patients.
1.0
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Target Optical Customer Care
#974969
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